Operations Management
While much of our services tend to be project specific, often times companies, as they begin to grow, need a little assistance with their overall operations. The majority of the time our clients' leadership is absorbed in the increased day-t0-day demands brought on by starting or growing its business. Although they recognize the importance of strategy, they can't stop operating to devote the time needed to analyze, formulate, and implement a plan.
Synchronizing Your Operations to Maximize Business
At Next Level, we see our role in operations as assisting our clients' leadership with smart growth by developing both a short and long-term strategy. Our first step is getting to know the company and culture by spending significant time with the leadership, management and staff based on a flat fee. The flat-fee includes a written audit analyzing a client's strengths and weaknesses and providing recommendations. Then, if the client chooses to proceed, we will collaborate with the leadership to develop a three-prong, tailor-made strategy as shown below.
The Next Level Difference
While there are thousands of business consultants who can provide their arm-chair quarter back written report of a company's strengths and weakness. Our services go further to ensure our client does not have to navigate the unchartered waters alone. After our report, we offer the following services to our client:
Collaboration with leadership to create specific, measurable goals and objectives, both short and long-term, including frequent check-ins to provide guidance and insure self-accountability.
Teaming with the client to develop and implement operational, administrative and compliance policies and procedures structured around the company's values and culture. If a client already has written policies and procedures, we will review and if needed, assist in revising and updating. .
Our team can also perform an internal and external risk assessment of your business. With our vast experience in management and employment/labor law, we can insure you are current with federal, state, and local laws. We can review contract terms and conditions, purchase orders and other documents that have legal ramifications. Through Bonaventure Law Firm, LLC, outside general counsel services are available, which is a huge benefit to the client in that it will not have to absorb the cost of employing an in-house counsel nor will it have to pay an outside attorney a legal bill to become familiar with your business.
Provide tools and assistance for improving deficient areas of the three-pronged strategy above.
Gaining Perspective, A Case Study
The last service may seem insignificant. However, it bears a little more discussion to understand its importance. Often times, a problem arises and leadership can not see its root cause. For example, suppose a business's production is down, although business has substantially increased.
For example, suppose a business' production is down, although business has substantially increased. Naturally, the company's leadership sees the problem as a failure in the Operations/Production Unit. However, after analyzing the situation in that unit, it is discovered that the reason production is down is that the Business Unit had entered into several contracts based on bid prices that could not be achieved based on the business' current cost of production. Going down the hall to the business section, it is discovered that reasons for the faulty bids are a result of the Business Unit was not using any of the historical data that has shown the change in the current cost of production for the business. The Business Unit was simply making an educated guess. Taking the elevator up to the information and controls unit, an analysis reveals that the current operations and overhead cost has not been forwarded to the Business Unit to make adjustments because the information being received from Operations is inconsistent. When we arrive back at the Operations/Production office, we realize the discrepancies reported to the Information and Controls Unit are a result of the Operations/Production Unit's manpower being stretched because of the limited operational budget caused by the underbid contracts. To correct this issue, the company's leadership needs to recognize the problems and perform systemic change. Next Level has the experience, knowledge and tools to facilitate these changes.